Privacy Policy
1. Overview
This Privacy Policy explains how Local Edge Digital collects, uses, and protects your personal data when you visit our website or use our services. We are committed to safeguarding your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website, you agree to the terms outlined in this policy.
2. What Information We Collect
We may collect and process the following personal data:
Information you provide to us:
Name
Email address
Phone number
Business name and details
Enquiry messages or service requests
Information we collect automatically:
IP address
Browser type and device information
Pages visited and time spent on our website
Referral source (e.g. how you found us)
This data is collected via cookies and analytics tools (such as Google Analytics).
3. How We Use Your Information
We use your data to:
Respond to your enquiries
Provide our services and issue invoices
Send occasional updates or marketing communications (only if you opt in)
Improve our website performance and user experience
Comply with legal obligations
We do not sell or rent your personal data to third parties.
4. Legal Basis for Processing
We rely on the following legal bases for processing your personal data:
Consent – when you voluntarily submit information via our forms
Contractual necessity – to provide services or respond to your requests
Legitimate interest – to operate and improve our business and website
Legal obligation – to comply with UK laws and HMRC requirements
5. Data Sharing
We may share your data with:
Our service providers (e.g. email, hosting, analytics platforms)
Professional advisers (e.g. accountants or legal representatives)
Government authorities if legally required
All third-party providers are required to keep your data secure and process it in accordance with applicable law.
6. Data Retention
We retain your data only for as long as necessary:
Contact form enquiries: typically kept for up to 12 months
Client records and invoicing data: kept for up to 7 years (as required by law)
Analytics data: retained per Google’s standard retention policies
You can request deletion of your data at any time (see Section 9).
7. Cookies
Our website uses cookies to:
Enable website functionality
Collect anonymous visitor data via tools like Google Analytics
Help us improve website performance and user experience
You can adjust your cookie preferences or disable cookies in your browser settings. For more, see our Cookie Policy.
8. Email Marketing
We may occasionally send newsletters or updates. You will only receive these if you’ve given explicit consent, and you can unsubscribe at any time using the link in our emails or by contacting us directly.
9. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of incorrect or outdated data
Request deletion of your data (“right to be forgotten”)
Object to or restrict certain types of data processing
Withdraw consent at any time (where applicable)
Lodge a complaint with the ICO (www.ico.org.uk) if you believe your data is being misused
To exercise your rights, please contact us at: hello@localedgedigital.co.uk
10. Security
We take appropriate technical and organisational measures to protect your data from loss, misuse, or unauthorised access. Our site is secured with HTTPS encryption and hosted on a secure, professionally managed server.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” at the top will be updated accordingly. We encourage you to review this policy regularly.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Local Edge Digital
Email: hello@localedgedigital.co.uk
Website: https://localedgedigital.co.uk